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The Fun of Working for CruisingCo.com!

What has kept us on top of the travel field for the past 20 years? Our wonderful agents! Read just a few of the reasons why we have the very best Disney specialists, their reasons for joining, and more importantly, their reasons for staying!

If after reading these wonderful stories, you, too, would like to know more about becoming an CruisingCo.com agent, please Contact Us and address to CruisingCo.com Human Resources Department in the comment filed.

FEATURE ARTICLE
The Magic Lives On!

By Doris Thompson         Akron, IN

Growing up in rural Indiana in the early 1960s didn’t offer much in the way of excitement for this little blonde haired girl or her brothers and sisters.  I guess there was the miracle of the occasional calf being born or the flowers my mother used to call “Four O’Clocks” spreading their petals every afternoon, but all that was ho hum… just another day on the farm.

But something truly miraculous happened in my home every week when all of us, including my parents, crowded around the television to watch “The Wonderful World of Disney.”  Half a dozen children in the same room, and we were so quiet you could hear a pin drop.  Now that’s a miracle!  We looked forward to that weekly event and wondered where Walt would take our imagination this time.  Would it be the Swamp Fox, maybe Daniel Boone, or Professor Ludwig Von Drake?  It didn’t matter who or what or where it was; all were special in their own way!

As for me, from the moment I first saw Tinker Bell fly across the television screen and with a flick of her wand release a multitude of colorful fireworks over a castle that could only exist in my little girl dreams… I was hooked!...
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The Fun of Meeting Other Agents
By Marisa Garber-Brown     Staten Island, NY

How can you hang out at a Disney theme park with a group of fellow Disney fanatics, with no kids or spouses to worry about?  By going to a College of Disney Knowledge Graduate On-site Agent Education Program.  What is an Agent Education Program (AEP) you ask?  It is an invitation-only program for graduates of Disney’s College of Knowledge where you learn how to sell and market Disney’s products.  Where else can you have hands-on “learning” by going on Disney attractions  Or become immersed in the Disney magic by taking seminars?  Or eat at Disney’s incredible restaurants just to experience the food and be able to make recommendations for Advanced Dining Reservations to your clients?  And can you believe it counts as work?!

Recently I had the opportunity to go to a Disneyland® Resort AEP with about twenty of my fellow MouseEarVacations.com agents.  I can’t remember the last time I laughed so hard.
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Working from Home
By Joann McGarvey      Warrington, PA

It’s amazing the reaction I get when people ask what I do for a living and I answer, “I’m a travel agent.”  Most people reply with something like, “Wow, how cool!” or, “Lucky you!”  And yes, it is cool and I am lucky!  I mean, how many jobs allow you to be a part of a family’s most precious vacation time every day?

Previously, I spent my day as a Medical Secretary for a prominent surgeon -- 17 years to be exact. Although I was truly blessed with wonderful co-workers that became more like sisters through the years, I didn’t love my job.  I was good at it for sure, but it felt like work and allowed no room for me to feel like I was being true to myself.

When my discontentment with my office job grew, I finally realized that I needed a change. As hard as it would be to leave my “work family,” I felt like I wasn’t practicing what I preached. I have always told my children they could do anything they wanted in life and they should follow their hearts and pursue their dreams, but I wasn’t modeling that.  It was time for me to find out what I wanted to be when I grew up.  Considering I was approaching 40, it was about time.

After many long discussions with my husband and soul searching on my part, I knew that travel, Disney destinations in particular, was where my heart led.  Planning our next trip, whether to Walt Disney World or a getaway in the Caribbean, is what I loved to do -- so much so that many family, friends and neighbors would call for advice.  Having seen a wonderful company online during one of my late night planning sessions, I pulled up MouseEarVacations.com and read their “All About Us” and “Join Our Team” sections and said …Why Not?!
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The Joys of Selling Disney
By Dotti Saroufim         Boston, MA

In a past life, before diapers, carpools, first dates, and college graduations ate up 25 years of my existence, I was a systems analyst. I may not have been rolling in dough, but I worked hard and made a good living. I traveled. I ate in good restaurants. I explored new and exciting locations and took lots and lots of photos.

Once the days of school volunteering were over, and the kids became adults, it was time to find something else to fill that void. But what to do? Photography, as much as I love it, wasn’t going to be a lucrative profession unless I bribed someone, and quite heavily. The only one thing besides my family that I was truly passionate about was Walt Disney World. Since 1992, when I went on my “one and only trip” with my boys, then 10, 6 and 5, I’ve been obsessed.  Over 40 trips later, I still can’t get enough of it. I had sat for countless hours with friends, and neighbors, and neighbors of friends, mapping out park-visiting strategies, finding the best restaurants, and recommending hotels to meet their needs. Why not do this as a business?...Click here for the full story.

The Perfect Portfolio Career (for Me)
By Joy Gray     Goffstown, NH

Once upon a time, there was a young princess who had a promising career as an internal auditor for a major corporation.  The princess enjoyed company paid trips to exotic locations in Europe, and exotic and not so exotic locations throughout North America.  All she had to do was work her 40 (or 50) hours, and then she was free to explore.  In her spare time she used her frequent flyer miles to see yet more of the world. 

One day the princess met her prince.  After she swept him off his feet (this is a modern fairy tale, after all) they were married on top of a mountain in Alaska with the backdrop of a hanging glacier. 

Presently, a new little princess was born.  After five years of daycare and the normal juggling act (and sometimes arm-wrestling) that accompanies two working parents, the princess knew it was time for a change.

The princess, of course, is me.  When it was time for a change, I decided to make it a big one!  So I bravely took the plunge, enrolled in graduate school, and submitted my resignation.  As an accountant, I knew this would cause my family some budgetary pain.  One line on our budget stood out as ripe for elimination – vacations – but I just couldn’t seem to give up our annual trek to Florida to see Mickey.  Hmmmm… what if I could find a part-time job that would bring in enough money to save that budgetary item, provide me with a lot of flexibility so I could still complete grad school, and allow me to see Mickey, too?  I’ve always loved to plan vacations, and had for many years been the official planner-in-chief when vacationing with friends.  I made my decision, and within 30 days of deciding to become a travel consultant, I booked my first client!
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Agent Education Programs
By Mike Huffstetler      Angier, NC

As a at home agent, I read several magazines, search the web, and track my sales and closure rates.  All of this is done as I try to find out where I stand as a travel agent.  Being relatively new in the business, I am not sure how I am doing compared to other agents.  Of course, this can be talked about over phone calls, through emails, and with IMs, but nothing is like the face to face contact you accomplish at an Agent Education Program, or AEP.

I realized that at a recent Disneyland AEP.  This was my first AEP, and proved to be a wonderful time.  Not only did I get to experience the best that Disneyland has to offer, from staying in the Grand Californian to preferred viewing for Fantasmic, but I was also able to meet an excellent group of agents.

While I am a true Disney fan, with over 20 visits to Walt Disney World, this was my first visit to Disneyland.  I wasn’t quite sure what to expect but was not disappointed, as with everything that Disney does, this was top notch.  Never for the rate that is provided, could you experience a room at the Grand Californian for three nights, along with park tickets, not the mention the extra perks.

I cannot imagine a better way to learn, as the AEPs are truly a learning experience.
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MouseEarVacations.com Support
By Pam Schuck      Greenville, OH

Letter from one of our agents, Pam Schuck,
 to our company President, Jami Sales

Hi Jami - I just wanted to take a few minutes to drop you an email to let you know what a wonderful year this has turned out to be. I just cannot believe only three short years ago I was taking the training classes and had never sold travel in my life. I had a knack for sales but had no clue what was in store for me in this industry.

During training I will never forget you saying, "If you work hard and apply yourself you will not believe where you will be in one year from now." Well, I heard you but no way did I really think this could happen to me. My intentions were to do this as a part-time job to my "real" job as I called it. I worked for a prominent doctor and loved my job and was very well compensated.  So no way did I ever plan to leave that position. I had no more started training with you when the doctor had to retire early.
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Client Accolades
Letter from a client, praising the services provided by one of our agents, Marisa Garber-Brown

Jami,

I asked Marisa for your email address as I wanted to let you know what wonderful service she has provided in my Disney cruise trip planning. 

I don't typically work with travel agents, as you can do so much for yourself online these days.  However, I did reach out for help when looking for info on a Mexican Riviera Disney cruise, as a cruise just seemed just a little more complicated to plan and purchase.  I sent out a couple of email requests to different travel agencies and Marisa was not only the first to respond, but she was also the friendliest.  Right away, she made me feel like she really cared about my vacation plans and was there to help me get the most out of my cruise.  Without knowing anything about your travel company, I trusted that CruisingCo was reputable by the excellent customer service that Marisa provided.
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Want to join our wonderful team of agents and experience all the fun of doing a job you love? Please Contact Us and address to CruisingCo.com Human Resources Department in the comment filed.